Refund policy

Return & Refund Policy

At SliceBloom, customer satisfaction is important to us. We want you to feel confident when shopping for kitchen tools and home preparation essentials from our store.

We offer free returns and refunds within 30 days of receiving your order. If you are not fully satisfied with your purchase, you may request a return or refund according to the policy below.

30-Day Return Window

You may request a return within 30 days from the date your order is delivered. To be eligible for a return, the item must be in good condition and include its original packaging whenever possible.

Returned items should be unused, undamaged, and in a condition suitable for inspection. If an item arrives damaged or defective, please contact us as soon as possible so we can help resolve the issue.

Free Returns

SliceBloom offers free returns for eligible orders within the 30-day return period. Customers will not be charged a return fee when the return is approved under this policy.

To start a return, please contact us at:

Email: support@slicebloom.shop

Please include your order number, the item you would like to return, and the reason for the return. Our support team will review your request and provide return instructions.

Refunds

Once your returned item has been received and inspected, we will notify you about the status of your refund.

If your return is approved, your refund will be processed back to the original payment method. Please note that depending on your bank or payment provider, it may take several business days for the refund to appear in your account.

Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or different from what you ordered, please contact us within a reasonable time after delivery.

Please include:

Your order number
A clear photo of the item
A photo of the packaging if available
A short description of the issue

We will review the case and offer a suitable solution, such as a replacement, return, or refund.

Non-Returnable Situations

Returns may not be accepted in the following cases:

The return request is made after 30 days
The item has been heavily used or damaged by misuse
The item is missing major parts or packaging due to customer handling
The product was returned without prior approval from our support team

Order Cancellations

If you need to cancel your order, please contact us as soon as possible at support@slicebloom.shop.

If your order has not yet been processed or shipped, we will do our best to cancel it. If the order has already been shipped, you may still request a return after receiving the item.

Contact for Returns

SliceBloom
9915 Rue Meredith, Québec, QC G2B 2K2, Canada
Email: support@slicebloom.shop
Phone: (416) 229-1213